The help system does not work correctly with a CONVAL network installation. What can I do?

Post installation » The help system does not work correctly with a CONVAL network installation. What can I do? Posted: 11.03.2016 - 14:12

The issue with the CONVAL help system might be caused by a Microsoft security update.

Excerpt from the Microsoft webpage:

“Certain Web sites and HTML Help features may not work after you install security update 896358 or security update 890175

SYMPTOMS

After you install security update 896358 or security update 890175, you may experience one or more of the following symptoms:

  • Certain kinds of Web-based programs may not work correctly. For example, a table of contents in HTML Help may no longer work.
  • Certain HTML Help features may not work when you open a .chm file from a remote location. For example, the Related Topics feature may not work.“

See http://support.microsoft.com/kb/892675 for more information.

In the download section of our homepage you find a registry patch, which allows the access to HTML files in the local intranet.

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